Privacy

Last updated 4 November 2026

What you send us

When you contact us, we only receive what you choose to send. The site has no accounts or contact forms.

  • Email: writing to [email protected] gives us your email address, your name if you include it, and your message with any attachments.
  • Signal, SimpleX or WhatsApp: a message gives us its content and the profile details that app shares, such as a display name, username or phone number.

Hosting and analytics

  • Hosting: Cloudflare serves the site and processes request data, including your IP address, to deliver pages and protect them from abuse.
  • Analytics: Cloudflare Web Analytics measures page views, where visits come from (including the utm_source tag on links we share) and how quickly pages load. Cloudflare states that it sets no cookies and does not track individual visitors across websites.
  • Fonts: the typefaces load from Google Fonts, which means your browser makes a request to Google when it shows a page.
  • Browser storage: your light or dark setting and your Bit Defence high score stay in your browser and are never sent to us. You can remove both by clearing this site's data in your browser.

How we use it

We use what you send us to reply to your enquiry and to scope work. We use the analytics to understand which pages are read and how visitors find the site. We never sell personal information or use it for advertising, and anything shared during a client engagement is covered by that engagement's confidentiality terms.

Where it is kept

  • Email: in Proton Mail.
  • Messages: in Signal, SimpleX or WhatsApp, which encrypt them end to end.
  • Retention: we keep enquiries while we deal with them and for our records of engagements, then delete them.
  • Outside Australia: Cloudflare, Google, Proton, Meta (for WhatsApp), Signal and the SimpleX relay servers store or process data in other countries, including the United States and Europe.

Access, correction and complaints

You can ask to see, correct or delete the personal information we hold about you by emailing [email protected]. The same address takes any concern about how we have handled it. We acknowledge a complaint within 7 days and respond in full within 30. You can find more about your privacy rights at oaic.gov.au.